COVID-19 Cancelation Policy
In order to best serve our guests and help keep everyone safe, below are the latest revisions to our COVID 19 cancelation policy. The policy is being regularly reviewed and revised as the situation unfolds. This applies to guests that must cancel a trip due to COVID-19, whether the cancelation is government-mandated, airline related or because you're prioritizing the health of your family and loved ones.
Guests with a check in date before Nov 15, 2020
1. Full credit for a future stay which can be used for stays up to and including a check out date of Oct 31 2021,
Guests with a check in date after November 15, 2020
1) Full credit less $100 rebooking fee which can be used for stays with a check in date within 13 months of their
original check in date
As of this writing, the State of Hawaii requires visitors to have a COVID 19 test performed within 3 days prior to travel to Hawaii with a negative result. It is the guests responsibility to get an approved test done and to present the appropriate paperwork to the authorities. Guest cannot quarantine at the Kihei Surfside. Guest(s) who test positive will qualify for a credit as per the policy above. For more information see https://www.hawaii-guide.com/hawaii-travel-restrictions